Honda Motorcycle & Scooter India Pvt. Ltd
Poor service / waranty services no satisfaction

FromVINEET MISHRA avralld@gmail.com

tocustomercare@honda2wheelersindia.com

dateWed, Aug 17 at 12:19 AM

subjectregarding the poor after sales services and warranty services

mailed-bygmail.com

hide details Aug 17 (1 day ago)

DEAR SIR

THIS IS TO INFORM YOU THAT TODEY IN THE MORNING I HAVE GIVEN MY HONDA CB SHINE TO ALLAHABAD SERVICE CENTER M/S SHREE GRAND HONDA, ALLAHABAD UTTAR PRADESH DUE TO CLUTCH/GEAR FAILIEAR.

AFTER CHECKING THE VIEHCILE HE TOLD ME THAT THE CLUTCH PLATE IS NEED TO BE CHENGED AND IT IS NOT COVERED UNDER THE WARANTY.AFTER I SAID TO HIM THAT KINDLY CHENGE THE CLUTCH PLAT I WILL PAY THE CHARGES OF CLUTCH PLATE.

IN EVENING WHEN I HAVE VISITED THE SERVICE CENTER FOR DILVERY OF MY VIEHCLE THE SERVICE CENTER ASKED ME THAT THE PROBLEM IS SOMETHING ELSE MAY BE DUE TO THAT THE CLUTCH PLATE HAS BEEN DAMGED.

AT THE TIME OF DISCOTION AND EXPLATION GIVEN BY THE SERVICE CENTER I FEEL THAT THEY ARE CONFUSED AND MISGUIDING ME.IF THE CLUTCH PLATE DAMGED DUE TO OTHER REGION THEN IT MUST BE COVERED UNDER THE WARANTY.

I THINK THAT MECHANIC OF THE CERVICE CENTER ARE NOT WELL TRAINED AND THEY WILL HAVE SOME EXPERIMENT WITH MY BIKE WHICH LEADS ANOTHER PROBLEM IN MY BIKE (ENGEINE CEASE, DURABILTY OF BIKE, MILEAGE, ETC)

THIS THE FIRST TIME I HAVE FACED THIS KIND OF PROBLEM SINCE LAST 15 YEARS OF DRIVING OF EXPERIENCE WITH OTHER BRAND OF BIKES (BAJAJ, HERO HONDA, TVS, YAMAHA ETC) THIS THE WORST EXPERIENCE OF MY BIKING LIFE.

I AM TOTALY FEDUP WITH HONDA AND HONDA PEOPLE AND I WILL NEVER SUGEST TO ANY ONE TO GO FOR HONDA

THEREFORE I RQUEST TO YOU THAT IF PROSIBIL KINDLY ARRENGE THE PROPER CARE AND WARANTY SERVICE AT THE SERVICE CENTER AS SOON AS POSIBLE. MY DETAILS ARE GIVEN BELOW

NAME: VINEET KUMAR MISHRA

ADDRESS: 254/16/82 NEW SOHABTIA BAGH ALLAHABAD PIN-211006

MOBILE: 09335046442

EMAIL: vkm6@rediffmail.ocm

MODELE DETAIL: HONDA CB SHINE

FRAME NO: ME4JC36 DBB8089277

ENGINE NO: JC36E 2272406

PURCHASE DATE : 03 MARCH

REGISTRATION NO: UP70 BL3896

SERVICE CENTER: (UP050002) SHREE GRAND AUTO

18 KANPUR ROAD ALLAHABAD 211001 (UTTAR PRADESH) INDIA

(ALL THE SERVICES DONE AT THIS CENETR)

--

Regard, s

VINEET KUMAR MISHRA

(M) 0 9335046442

0532-2261001

SUB CODE: ALHA / VTU

SEBI Reg No. INS 238251115 /23-12798

EMAIL: avralld@gmail.com

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Company: Honda Motorcycle & Scooter India Pvt. Ltd
Country: India
State: Uttar Pradesh
City: Allahabad

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