Honda scooters and Motors
Horrendous experience with Honda Service cente

Hello,

I am having a hard time with the MANSAROVAR Honda service center located in Velachery, Chennai. I had given my bike, Honda Unicorn (TN 09 AJ 4998) a month back and they claims that i had to change my silencer and trusting the brand, i gave a nod and they billed me Rs 6000/-. I was not that happy with that but was ok as they changed a silencer. 15 days later, i hear a noise within a bike and i rushed it to Honda service center. To my shock, they gave me an estimate of Rs 13000 including changing tyres and i was told i would get a bike by 16/June. I get a call back from them that they will charge me Rs 20, 000/- and if not they will give the DISMANTLED BIKE and charge me Rs 1500/- for labour. They were not cooperative and i could sense that i am being cheated.

Name: Parth Pandya

9677088633

Bike No: TN09 AJ 4998

Job card no : 17262

The nightmate doesn't stop there. They promised that i will get my 23/June. I get a feed back call from them on June 12th and upon calling them back, i was told twice on different occasions that i will get my bike on 14/June. Now when i call them to ask what time can i go and take the bike, they tell me that it will another 25 days.

I am leaving out of station and all the plans were dependent on this. This leaves me in very horrendous situation and believe me i know two friends of mine who encountered similar incidents from the same service center. I am helpless as the bike is dismantled and i cant take it away from them. Also, the charges seem to be very high. I am surprised that a good working Unicorn needs an investment of Rs 26000/- . I will be grateful if you can look into it and get it sorted.

Company: Honda scooters and Motors
Country: India
State: Tamil Nadu
City: Chennai

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