HondaStunner
Engine complaint and gear slipping

I had bought a Honda Stunner from Shymas Honda, Aleppey, Kerala. Before even covering a distance of 300 kms the vehicle had knocking sound from engine and gear slipping. For first service the vehicle was given at EVM Honda Cochin. They gave the vehicle back without clearing the complaints of bike. They are not even keeping a service summary, they are interested only in free service coupons. They misbehaved to me, without even thinking that I am a customer with all consumer rights. Later I gave the bike at Muthoot Honda, they test drove the bike and rectified the complaint and they said they need 2 days to clear the complaints and they suggested me to give the bike for service at Shymas Honda itself, from where I bought the bike. I gave bike at Shymas Honda Cherthala and told them the same. they said they had rectified them complaint. But the engine sound still existed before even running 200 km gear slipping started again. Finally i gave the bike at Shymas Honda, Aleppey. After test driving the bike they said engine head should be removed and given at laith works. But i don't think that its possible to do any such repairing to a new Bike Which had not even completed running 1100km. i strongly manufacturing defect and the company is responsible for this defect

Looking forward to hear from You

Anish Mathew

Company: HondaStunner
Country: India

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