Stalin Joseph
Injustice to the Consumers

Respected Sir,

I have Booked my Vehicle (Swift Dezire VDI) at Chandigarh("Berkeleys Automobiles LTD" on 01 Sept.by paying full Advance payment of Rs 50, 000.Now paying out so much now dealers are saying I have to wait for 3 months. This speaks ridiculous from 'India's leading car manufacturer'? This can hardly be described as 'just-in-time' supply chain management, which other Japanese car manufacturers are known for.

Your website claims that your vision is 'creating customer delight' - I can assure you that this customer is far from delighted.

I realize that my situation may not be unique, but I find this level of service completely unacceptable. Dealers are building their castles at the cost of consumers. Please let me know if Maruti Udyog Limited finds this request unreasonable.

Company: Stalin Joseph
Country: India

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