Hyndai i10 Kappa
Manufacturing defect

Date of Purchase:4.10.2009

Regn. No: DL7CJ7524

VIN: MALAM 5ICR9M434651

Engine NO: G4LA9M229333

Mileage: 2518

Model: PA**A i10

Sold By: N1603 HMIL code 726

Repair No: R201002030

Complaint: Stucking of the Reverse gear/gears not shifting

The said vehicle had reverse gear problem which was informed to the dealer. However, the dealer checked but cleared again saying 'no' problem. On 16.4.2010 the reverse gear got stuck & the mobile service was informed. However, no one bothered to come or respond. Next morning myself visited the workshop of the said dealer & got the mechanic. The mechanic was unable to shift the gear & the car had to be towed to the workshop. After 1 day it was informed that the gear box needs to be removed to fix the problem. The problem was identified & the repair No. says replacement of BRACKET ASSY. SHIFT CONTROL CAB & LEVER ASSEMBLY REVERSE SHIFT.

Me being a women driving the car alone & that too a new car just 6 months old had manufacturing defect. Investing so much of money=rs 4.5 lacs & having a defect car has mentally made me traumatized & constantly suffering from fear of getting stuck again. It is my request that the company like hyndai should respect the customer & I REQUEST YOU TO REPLACE MY VEHICLE. It is a manufacturing defect which the dealer as well as many automobile engineers have said. A car with manufacturing defect always and anytime will create trouble. Primarily spending so much of money for a new car & having poor service will create a bad reputation of the company also in the market of so much of competition with other vehicle companies.

Please look into the matter & again request REPLACEMENT OF THE VEHICLE is needed & me not going to accept this. Look forward for your cooperation

WITH REGARDS, DEBJANI KHAN 9868880153

Company: Hyndai i10 Kappa
Country: India
State: Delhi
City: East Delhi

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