Hyundai accent
Car Registration
- 01-19-2011
- 160
I want to make a official complaint against Modi Hyundai pvt ltd for selling a the car in question without giving out vital information about the same, I walked into Modi Hyundai Showroom on 23rd Dec and was attended by Bikash Pandey who told me that there was a customized Accent for a Hotel and due to access supply there were three extra cars which were made available for normal consumer which was (Minus body colour outside mirror, body colour door handles, front and rear power window, head lamp leveling device)
I was informed that the actual cost of that car was 524467 and because of the above mentioned (Minus Item) prices quoted was 502700 approx.
I specifically told him that I wanted the car registered to a Mumbai address and had furnished all document the get the registration process completed.
Though the Loan was approved by the 31st of January the car was not delivered till the 16/01 because according to Modi Hyundai Pvt Ltd. the registration was taking time due to RTO holiday’s on 01 & 02nd of January etc, I kept chasing for delivery of my vehicle which they said can be given by 16/01 and the registration number was MH 04 EQ 9308 and in good faith I took the delivery and later realized that the car was registered to Thane RTO instead of Mumbai.
I called Bikash on 18/01 to question why the car was registered to Thane instead of Mumbai he said he was not aware that something like this has been done and offered to call back in 5 Mins after checking what the fact was.
I received a call from him in 5 mins and he mentioned that he was not aware how it happened and the only explanation that he could make up at that moment was that Modi Hyundai Had sent two cars Docs and the data entry operator would have made a mistake while entering the address and also informed that there is a 9000RS excess amount which I can collect from the office which I declined as I asked my car to be registered to a Mumbai address and I still wanted the same to have happened on which he mention I will be sent the smart card and when it arrives he will change the address of the smart card and its some kind of re-registration process I checked with a few friends who knew about registration is done they said that a car cannot be registered again it’s a fraud done.
So I walked up to their Modi Hyundai Pvt Ltd Showroom to get a clarification and learnt that Bikash was out from some work I called him to get it escalated and he said it can happen tomorrow when I checked in the showroom I was guided to the GM and I was shocked to realize that he blamed it on the Bikash Pandey and said that he empathized with me but will wait for Bikash to return and sort the matter out for use.
I received a call from Bikash who confessed his mistake but that doesn’t help me anyways its been sold ilegally and i want to be saved of the legal hassle
Company: Hyundai accent
Country: India
State: Maharashtra
City: Mumbai City