Hyundai
Deale

Please note the relevant papers 1) Booking, 2) Receipt for the Booking Amount, 3) Quotation for I 10, 4) Vehicle Loan Form with received signature, 5) The Letter from Bank to the Dealer with the Banker's Cheque for Rs.5, 11, 908/=. & 6) List of free accessories. As an employee with the State Bank Of Hyderabad, I am eligible to avail a maximum of Rs.3, 50, 000/= towards Car Loan. I obtained a quotation for i 10 Magna auto gear that amounted to Rs.5, 11, 908/= and booked for the same on 08/5/10 because of the scheme offer of free insurance and free accessories. The sales executive named Sri K Srikanth impressed with accessory offer as per the list produced by him. As 8th May was the last date of the scheme I did not have time to test drive the auto gear i 10 Magna. But after the test drive I found that the auto gear i 10 was not safe and there was no complete control over the engine. I wanted to buy the manual gear i 10 and informed the above said sales man and the General Manager Sri Sanjeeva Rao. They readily agreed to allow me to buy the manual gear i 10 and also pay the difference in the cost with the Banker's Cheque of Rs.5, 11, 908/= to me. However, on 15/06, after selecting the manual gear i 10 when accessories were being done, the Dealer Mr Saral Talwar bluntly refused to oblige. He did not even bother to hear me out or read the related letter addressed to Talwar Hyundai P Ltd by the Bank, wherein it clearly specifies the loan amount of Rs.3, 50, 000/=.Mr Saral Talwar bluntly refused to return the difference of the Banker's Cheque and the actual on road price of the i 10 magna manual gear selected. I was compelled and pressurized to cancel my booking after spending seven hours over selection the car.

DamageOccured Instead, the above stated Talwar Hyundai Dealers humiliated me as if I was committing a fraud. I was denied my own money that I had contributed in excess of the Car Loan Amount sanctioned to me. Therefore, the Talwar Hyundai's General Manager (GM) ought to have kept his promise to return the difference amount favouring self. Instead, the GM & the Dealer Sri Saral Talwar began to humiliate me and treat me like a cheat.

I have written to the Hyundai MD h.park@hmil.net but still not resolved

Company: Hyundai
Country: India

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