Hyundai Getz Prime
Recurring damages in varoius parts of the car within 2 yrs of Purchase

Hi,

I had purchased Hyundai Getz Prime from authorised dealer Jaybharat Hyundai at Worli, Mumbai in May. Within one month of its purchase the horn and the major engine part costing over Rs 25000 had to be replaced. The car has since then has been giving some or the other problem. Very recently i.e. in Mar'10 I had to replace the clutch pad costing Rs 7000, including all other costs and also had to pay additional Rs 3500 for servicing and maintenance charges of my car. However even after doing this servicing my car suddenly stopped working on 3rd of April'10 and i have lodged complaint both to the Hyundai customer care (Complaint no. is I-32181165) Head office and also to a nearest Continental Hyundai workshop. However the person from the workshop has located problem, which is expected to be in the engine battery cause of which the car is not in the working condition. Hence that part has to be replaced, which will cost Rs 4000. That is so rediculous how come such a new car and one of the top brands in India exhibit recurring damages of its various engine parts, wherein I had to pay Rs 14000 in just a months time despite of having Insurance policy of the car and even the Annual Maintenance contract. Does this give a hint that one should be very careful while buying Hyundai Car in future. I would surely suggest the same to my well wishers.

Kindly take the corrective steps to address and resolve my complaint at the earliest. My contact no is 9821802727, 9323282506.

Thanks & Regds,

Vibha Salvi

Company: Hyundai Getz Prime
Country: India
State: Maharashtra
City: Mumbai City

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