Hyundai i10
Non refund of exchange bonus

&&&- Forwarded message &&&-

From: Vikash Shangari

Date: Wed, Jan 12 at 4:33 PM

Subject: Fwd: FW: Fw: RE: Complaints: Arvind Huyndai Agra: Exchange Bonus Not Given: Vikash Shangari Agra 11th reminder

To: cr@hmil.net, Aankhi Roy, xcc6004@hmil.net, sandeepkhera@hmil.net

&&&- Forwarded message &&&-

From: Vikash Shangari

Date: Mon, Jan 10 at 3:50 PM

Subject: Fwd: FW: Fw: RE: Complaints: Arvind Huyndai Agra: Exchange Bonus Not Given: Vikash Shangari Agra 10th reminder

To: Aankhi Roy, xcc6004@hmil.net, sandeepkhera@hmil.net, cr@hmil.net

&&&- Forwarded message &&&-

From: Vikash Shangari

Date: Sun, Jan 9 at 6:20 PM

Subject: Re: FW: Fw: RE: Complaints: Arvind Huyndai Agra: Exchange Bonus Not Given: Vikash Shangari Agra 5th reminder

To: Aankhi Roy

Dear madam

As far as clarification is concerned i have sold the car to Mr Anshu Gupta and he has sold it again to NARENDRA KUMAR before the permanent rc could be issued in the name of Mr Anshu gupta so i have sent you both the RC first one is temperary in the name of Mr Anshu Gupta and second one is permanent in the name of Mr Narender Kumar.

Plz give my exchange bonus asap.

Thankyou

Vikash Shangari

09319052759

09997052759

On Mon, Dec 27 at 9:01 AM, Aankhi Roy wrote:

GENTLE REMINDER

Dear Sir,

As we have not received any clarification from your side till now, you may contact your dealer for the non-receipt of Exchange Bonus.

Thanks & Regards

Aankhi Roy|Customer Relationship Officer- Sales|CRO-2|Tele: 0522-6714600|Fax: 0522-6714611

Hyundai Motors India Ltd|605, 20-A Ratan Square Complex|Vidhan Sabha Marg|Lucknow-226001

P Please consider the environment before printing this email

From: Aankhi Roy [mailto: XCC6003@hmil.net]

Sent: Thursday, December 09 10:35 AM

To: 'Vikash Shangari'

Subject: RE: Fw: RE: Complaints: Arvind Huyndai Agra: Exchange Bonus Not Given: Vikash Shangari Agra 5th reminder

Dear Sir,

As per the temporary authorization certificate provided by you, you have transferred your vehicle to ANSHU GUPTA on 25th July but as per the attached RC the same vehicle has been transferred to NARENDRA KUMAR on 27th October.

Kindly explain how this can be possible that the same vehicle is transferred to two buyers.

Thanks & Regards

Aankhi Roy|Customer Relationship Officer- Sales|CRO-2|Tele: 0522-6714600|Fax: 0522-6714611

Hyundai Motors India Ltd|605, 20-A Ratan Square Complex|Vidhan Sabha Marg|Lucknow-226001

P Please consider the environment before printing this email

From: Vikash Shangari [mailto: shangarivikash2@gmail.com]

Sent: Saturday, October 23 8:55 PM

To: xcc6004@hmil.net; xcc6003@hmil.net

Subject: Fwd: Fw: RE: Complaints: Arvind Huyndai Agra: Exchange Bonus Not Given: Vikash Shangari Agra 5th reminder

Aakhi ji

ये मेरा पांचवा मेल हे आपको क्या Hyundai company कस्टमर के साथ एसा वयवहार करती उस को चंगुल में फसाने के बाद की उसके किसी भी मेल कोई जवाब न देकर आप इसी से अंदाज़ा लगा लिजिये की आज में पिछले 3 महीने से अपने ही पैसे की लिए परेशां हो रहा हु अगर कंपनी कस्टमर को उसका हख देना नहीं चाहती तो इन सब इश्तेहार का क्या मतलब हे मुझे hyundai company के साथ जुड़ कर काफी अफ़सोस हो रहा हे जब कंपनी पहले स्टेप पर ही कस्टमर के साथ cheating करे गी तो आगे COMPANY कस्टमर का क्या साथ देगी और क्या अच्छी service दे पायेगी हमारा परिवार पिछले 15 साल से MARUTI SUZUKI COMPANY के साथ जुदा हुआ था, हमारे परिवार आज तक MARUTI SUZUKI COMPANY से पूरी तरह से संतुष्ट हे उसकी after sale service se, पर जब से Hyundai Company से जुड़ कर बड़ा अफ़सोस हो रहा हे, COMPANY का इन exchange bonus का क्या मतलब हे सिर्फ कस्टमर को बेफ्कुफ़ बना कर चंगुल में फ़साना में जल्द ही इस पुरे मामले को news peper में लेकर जाने वाला हूँ और जल्द ही legal में भी जाने वाला हूँ इस पुरे मामले में मेरी कोई गलती नहीं ये ज्यादा ठीक होगा की मुझे ये सब करने के लिए मजबूर न होना पड़े में नहीं चाहता हमारे जो एक नए रिलेशन बने हे वो पहली बार में ही खराब हो .

REWERD BACK ASAP

VIKASH SHANGARI

&&&- Forwarded message &&&-

From: Vikash Shangari

Date: Sat, Oct 23 at 2:07 PM

Subject: Fwd: Fw: RE: Complaints: Arvind Huyndai Agra: Exchange Bonus Not Given: Vikash Shangari Agra 4th reminder

To: xcc6004@hmil.net, xcc6003@hmil.net

&&&- Forwarded message &&&-

From: Vikash Shangari

Date: Fri, Oct 22 at 7:49 PM

Subject: Fwd: Fw: RE: Complaints: Arvind Huyndai Agra: Exchange Bonus Not Given: Vikash Shangari Agra 3rd reminder

To: xcc6004@hmil.net, xcc6003@hmil.net

&&&- Forwarded message &&&-

From: Vikash Shangari

Date: Fri, Oct 22 at 4:06 PM

Subject: Fwd: Fw: RE: Complaints: Arvind Huyndai Agra: Exchange Bonus Not Given: Vikash Shangari Agra 2nd reminder

To: xcc6004@hmil.net, xcc6003@hmil.net

To

Aankhi Roy|Customer Relationship Officer- Sales

Aankhi ji

जेसा की आपकी और हमारी अब तक बात हुई हे मेने काफी कोशिश करी की मुझे R.C की कॉपी बरेली के RTO ऑफिस से मिल जाये पर वो अभी तक नहीं मिल सकी उसमे अभी और समय लगेगा अगर कंपनी के dealor Arvind Hyundai Agra ने मुझे पहले ही बता दिया होता तो मुझे आज ये Problem नहीं होती ये सरासर कंपनी के dealor Arvind Hyunda Agra की गलती हे अख़बार में भी ये सब शर्ते पहले से लिखनी जरूरी हे जो की कंपनी ने नहीं लिखी कस्टमर को पहले डिस्काउंट का विज्ञापन दिखा के चंगुल में फसा लेते हे उस के जब कस्टमर फस जाता हे फिर कंपनी और dealor मिल कर कस्टमर को इसी तरह परेशां करते हे जो की सरासर बहुत गलत वयवहार कस्टमर के साथ सीधी CHEATING हे, जब टेम्परेरी RC को इन्सुरेंस कंपनी तक REFUND करने में मानती हे जो की एक गवर्मेंट कंपनी हे और ये जो टेम्परेरी RC मेने कंपनी को सुब्मित करी हे पूरे भारत में वेलिद हे तो hyundei क्यों नहीं GOVERMENT OF INDIA के nomes को मान रही क्या HYUNDEI COMPANY के अपने कानून हे ये सरासर गलत हे कृपया कर के मेरा रेफुन्द जल्द ही करें .

Thankyou

Vikash Shangari

9319052759

9997052759

05624001669

05624040611

05624030627

&&&- Forwarded message &&&-

From: Vikash Shangari

Date: Fri, Oct 22 at 3:21 PM

Subject: Fw: RE: Complaints: Arvind Huyndai Agra: Exchange Bonus Not Given: Vikash Shangari Agra 2nd reminder

To: shangarivikash2@gmail.com

VIKASH SHANGARI

09319052759

0562-4001669

& On Thu, 16/9/10, Aankhi Roy wrote:

From: Aankhi Roy

Subject: RE: Complaints: Arvind Huyndai Agra: Exchange Bonus Not Given: Vikash Shangari Agra 2nd reminder

To: "'Vikash Shangari'"

Cc: mayurbansal@arvindhyundai.com, mayankbansal@arvindhyundai.com

Date: Thursday, 16 September, 8:35 AM

Dear Sir,

This mail is in reference to your complaint regarding non- receipt of

Exchange Bonus.

As per the attached temporary authorization document it is found that this

document is valid till 24th September after that you can avail

Permanent RC from the concerned department.

Only after getting your complete documents, your claim can be process from

HMIL.

So it is requested to collect your permanent RC from RTO & submit with us,

so that we can process your claim.

For any further assistance kindly let us know.

cid: image001.jpg@01CB1445.4F7EF390

Thanks & Regards

Aankhi Roy|Customer Relationship Officer- Sales|CRO-2|Tele:

0522-6714600|Fax: 0522-6714611

Hyundai Motors India Ltd|605, 20-A Ratan Square Complex|Vidhan Sabha

Marg|Lucknow-226001

P Please consider the environment before printing this email

From: Vikash Shangari [mailto: shangarivikash@yahoo.in]

Sent: Wednesday, September 15 4:51 PM

To: cr@hmil.net

Cc: xcc6004@hmil.net; xcc6003@hmil.net

Subject: Fw: Complaints: Arvind Huyndai Agra: Exchange Bonus Not Given :

Vikash Shangari Agra 2nd reminder

Dear Concern

As per verbal / telephonic communication with Ms Akhi on 05226714616 number

... firstly she communicated that I will get the discount amount very soon

within due course of time after presenting the permanent RC and as per Govt

norms I will get the same after 6 month and that she will extend the time

for presenting the same... when I asked her for the same revert on

mail... she said that concerned dept will revert on the same... also I

would like to add that in the same communication when Ms akhi took Mr Mayur

Bansal (owner of Arvind Huyndai) and Mr Kuldeep (company official)... Mr

bansal talked to me in conference but Mr kuldeep denied talking on the phone

and disconnected the phone...

This is the attitude of the company official after sales... that they

don't even bother to talk to the customer and to those who are the renowned

family of agra... not only this till date I am fighting for such a stupid

amount and that just because I am feeling cheated by the company...

Now the company people should see that what to do in such case as the brand

image is on stake as the next time I will forward this mail directly to AAJ

TAK and other news channel like NDTV... and all

So dear all kindly help me in getting the same in written so that I can also

be loyal to the company and make mouth publicity of the Brand Hyundai...

or else now the company image is on stake...

Also as per my below communication I will also go through legal procedure

and the expense of the same will be born by the company...

VIKASH SHANGARI

09319052759

0562-4001669

09997052759

& On Sun, 12/9/10, Vikash Shangari wrote:

From: Vikash Shangari

Subject: Fw: Complaints: Arvind Huyndai Agra: Exchange Bonus Not Given :

Vikash Shangari Agra 2nd reminder

To: cr@hmil.net

Cc: xcc6004@hmil.net, sandeepkhera@hmil.net

Date: Sunday, 12 September, 8:33 AM

VIKASH SHANGARI

09319052759

09997052759

0562-4001669

& On Fri, 10/9/10, Vikash Shangari wrote:

From: Vikash Shangari

Subject: Complaints: Arvind Huyndai Agra: Exchange Bonus Not Given: Vikash

Shangari Agra

To: cr@hmil.net

Cc: xcc6004@hmil.net, sandeepkhera@hmil.net

Date: Friday, 10 September, 10:42 AM

Dear Sir

This is to bring in your kind Knowledge that I have been cheated by one of

your Reputed Dealer in Agra Called Arvind Huyndai Agra...

The scene is like that I have purchased a car after seeing the advertised in

the news paper and the same has been confirmed by the sales person Devki

Yadav that I will get the exchange Bonus If I present the required Document

of my old car... I have shown the same and deposited the xerox of the same

after purchasing the i10 from Arvind Huyndai...

But now they are saying that I am not going to get any discount for exchange

as I have given the Temporary RC and they are saying that this is not the

legal document to get the discount... and as your know sir that the same

is approved by the state government also as when we sale the car out side

the city they provide the Temporary RC only First...

Pls help for the above as I am feeling cheated by one of your Dealer in agra

...and wish to inform you before taking any legal action against the

company as this is the discount Given by the Huyndai itself... for sales

promotion...

If your dealer are doing such kind of fraud in the market then what is the

use of giving such promos in the market when the buyer is not getting the

same actually...

Your better well know that this kind of activities damage the Brand Image of

the company...

Looking forward for favorable and urgent reply...

Details of the purchased car are as follows :

Bill No... H201000230

Date of Purchase... 09/07

Chasis No... MALAM51CLAM651250*E

Customer ID... C2010070036

VIKASH SHANGARI

09319052759

0562-4001669

This is full metter i am sending you.

Thankyou

Vikash Shangari

09319052759

09997052759

05624001669

Company: Hyundai i10
Country: India
State: Uttar Pradesh
City: Agra

  <     >