Hyundai i10
Poor service

We bought hyundai i10 on 29-09, when i went for second free service on 21/04 .according to the manual second free service has to be six months after delivery or 10000kilometres which ever is earlier.i was late by 24 days. Now they are asking me to pay the labor charges though its a free service .when i asked them why i hav to pay, they said i was late by 24 days so tat i wont loose warranty.they made me pay Rs.600 .towards labour charges plus RS 800 for spares .im very much disappointed with ur rule for collecting money for free service, i bought vehicle from ur company not indebted to ur company where i am made to pay fine for not showing up in time.jus bcoz i was late by 24 days ur employees are making it as if i hav done a blunder and arguing that these rules are strict and cant be excused .i used vehicles of other companies never faced such problems, they always gave customers their due respect and tried to do their customer favor even if it means adjusting a few rules.watever im terribly disappointed with ur employees and their reciprocation with ur customers .if at all ur rules are going to be this rigid then im sorry to say i would hav to think twice to be ur customer in future

Company: Hyundai i10
Country: India
State: Andhra Pradesh
City: Karimnagar

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