Bmw car
Poor Service

Dear Sir / Madam,

Our Company Owner Mr. Rajesh Gupta has purchased one BMW car on 13th August. Booking date was 12th Aug. and delivery date was 13th Aug. Mr. Neeraj Ratti was the person who deals with Mr. Gupta. Yesterday (25th Aug), Mr. Gupta’s wife were going somewhere in the car and it’s just skipped from her mind to fill up the fuel tank and suddenly the car stops on the road due to the emptying fuel tank. As Mr. Neeraj Ratti was saying that they will provide their service between the areas of 100kms. Mr. Gupta’s wife then called up Mr. Neeraj Ratti, but they were not answering to her call. She tried many times, but Mr. Neeraj did not pick it up. Then Mr. Gupta and his driver called up Mr. Neeraj, but still he was not picking the phone. Then finally after all this they called a Lauri. At least 4 hours the car was on the road and Mr. Gupta and his wife was suffering. At last they called up Mr. Rohit (Salesman in Ludhiana), he then informed to Mr. Neeraj about all this. Mr. Neeraj said that they were busy with some customer. Now the car is in Chandigarh BMW service centre. But till now nobody had contacted Mr. Gupta about the updates. Mr. Gupta is very much angry from this type of behaviour and service. BMW is such is high brand but we are sorry to say that the service is that much poor.

Mr. Gupta is saying that they do not want that car back. Now If Mr. Ratti will call him, they will not pick his phone.

Please call Mr. Gupta at mob. no. is 9781200900. Please contact him for your comments.

Best Regards

Mr. Rajesh Gupta / Ms Jyoti Parbhakar

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Tel: 91 - 161 - 2495121, 2497137, 2844136, 2845136

Fax: 91-161-2502121, 2844236

SAKSHI IMPEX

Gurudwara Somasar Road,

P.O.Sahnewal, Village Tibba,

Distt. - Ludhiana-141120

Punjab

India.

Mail: jyoti@sakshigroup.org

Website: www.sakshimpex.in, www.sakshimpex.com

Company: Bmw car
Country: India

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