HYUNDAI/ I-10
AFTER SLAES SERVICE

DEAR SIR,

I HAD BOUGHT A WITHE I-10 CAR MAGNNA ON THE 20TH OCTOBER FROM BEEAAR HYUNDAI SHAH NAJAF ROAD HAZARATGANJ LUCKNOW.

I HAD PREVIOUSLY OWNED A MARUTI CAR.

I WAS TOLD THAT I WILL GET THE BEST AFTER SALE'S SERVICE FROM THEM, BUT TO MY HORROR WHEN I WENT FOR THE FIRST SERVICE I WAS CHARGED BY THE PEOPLE AT BEEAAR HYUNDAI FIAZABAD ROAD CHINHAT LUCKNOW & WAS NOT GIVEN A BILL FOR THE SAME, WHEN I COMPLAINED I WAS TOLD THAT THE REFUND WILL BE GIVEN BACK TO ME & THAT THOSE PEOPLE INVOLVED WOULD BE DEALT WITH, BUT NOTHING WAS DONE, SO I DECIDED TO GO TO THE MAHANAGER BEEAAR HYUNDAI SERVICE STATION FOR MY SECOND SERVICE WHICH WAS DONE PROPERLY.

I AGAIN WENT TO THE BEEAAR HYUNDAI SERVICE STATION AT MAHANAGER FOR MY THIRD SERVICE ON THE 14TH.11.2011 & WAS SHOKED TO FIND OUT THAT MY CAR WAS NOT SERVICED PROPERLY (NO WASHED PROPERLY, NO WHEEL BALANCING DONE AS I WAS INFORMED THAT THE MACHINE WAS SPOILT, THE CLUTCH WAS NOT ADJUSTED DISPITE TELLING THEM TO DO SO, THEY HAVE VERY LESS SPACE & TAKE MORE AMOUNT OF CARS FOR SERVICE THAT IS WHY THEY ARE NOT ABLE TO ATTENT TO CUSTOMERS PROPERLY)

WHEN I COMPLAINED I WAS TOLD TOLD TO TAKE MY COMPLAIN BACK & I WOULD BE ATTENTED PROPERLY THE NEXT TIME WHEN I COME FOR MY PAID SERVICE (VERY SHOCKING TO HEAR)

I AGAIN WENT TO THE SERVICE STATION AT MAHANAGER ABOUT 15 DAYS BACK TO TELL THEM THAT THE NOISE IN THE ENGINE HAD INCREASED & I WAS ATTENTED BY A MANAGER MADAM KHUSHBOO, WHO ASIGNED A MACHANIC TO LOOK INTO THE MATTER, HE TOOK THE CAR FOR A TEST DRIVE & AGREED THAT THERE IS A NOISE COMING FROM THE ENGINE & ON PRESSING THE CLUTCH IT WAS NOT MAKING THE NOISE, HE INFORMED ME THAT IT IS NOTHING & THAT WHEN I COME FOR MY PAID SERVICE IT WILL BE TAKEN OFF.

I FEEL CHEATED BY BEEAAR HYUNDAI FOR NOT ATTENDDIN TO MY CAR PROPERLY & THEY ARE ALL AFTER THE PAID SERVICE ONLY, WHY SO? THIS IS TANISHING THE IMAGE OF HYUNDAI

MY CAR HAS TRAVELLED ONLY (MILEAGE-11000KM) TILL DATE.

I FEEL THAT I SHOULD HAVE STAYED WITH MARUTI & BOUGHT THEIR NEW MODEL CARS INSTEAD OF BUYING A HYUNDAI-I-10.

MY E-MAIL ID IS chhonkarrakesh@rediffmail.com, singhrakesh1234@rediffmail.com & my mobile no is 09389499589, 09369216313.

MY CAR'S REGISTRATION NUMBER IS UP32-DK5972, THE REPAIR ORDER IS R201112482, ENGINE No.-G4HGAM102557

I NEED AN ACTION TAKEN IMMEDIATLY PLEASE.

Company: HYUNDAI/ I-10
Country: India
State: Uttar Pradesh
City: Lucknow

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