Hyundai I10 ERA
Non working of AC since first day .. so as the head light

Hi, my Car no. MH31 - CS 8143,

I had purchased the i10 era on 15th Oct.. right from the very first day my AC is not working properly.. its not getting the chilled .. same the problem with the head light.. I had logged complaint with service centre " Nagpur Hyundai " now its " Eros Hyundai " during all the 3 free servicing.. and also seperately with during the hyundai service camp..! But I have been said that the AC is working fine and its ok.. same is the problem with the head light which too deem and adversely focused..

Finally I logged a complaint with the customer care of the hyundai.. after that also, I had to make lot of follow with the Eros Hyundai .. to get the defect rectified.. no one turned down to pick the vehicle.. finally i got the appointment after long.. Again i was told that now the gas was not upto the specified limits or less.. that why AC was not working.. now it has been recetified.. and headlight we cannot do anything about it as power of the bulb was increased (I would like to mention here that even after so many request during all the 3 free services, the problem in the headlight and AC were not rectified, so I had to go for bulb change for more focus and power)

Also, the quality of service " Ero Hyundai " does is very low class and pathetic.. no proper clean from outside.. no cleaning of the interior, no spray... its like somebody from roadside being asked to wash the car..

Its 15 - 20 days now the complaint attended, but still the AC is not working fine.. so as the headlight..

I would like to add here that, the services provided by Eros hyundai is very low class infact pathetic..

Service manager not even bother to attend the customer with full attention... it seems they are running a provision store " once the soap is sold .. they are done there only " ..

I want my vehicle to be totally defect free interms of AC and headlight at the earliest.. other I would not have anyother option to go for some other forums..

Sachin Naidu

09372775889

Company: Hyundai I10 ERA
Country: India
State: Maharashtra
City: Nagpur

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