Hyundai i10 magna
Poor service, ignorance, unprofessionalism

Dear Team,

My name is KARNESH SHARMA and i am an ADVOCATE.I am an owner of hyundai i 10 Magna 1.2 which i purchased from KHANNA AUTOMOBILE from my home town Yamunanagar, HARYANA with registration number HRO2T 7770.

Recently three months back my car met with an accident and was hit by a dog due to which its RADIATOR leaked. My car was sent to the KHANNA AUTOMOBILE where it was repaired and new radiator was installed with a payment of Rs. 19000. When i took my car for a test drive i found it too heavy to drive with excess engine voice. I immediately complained to the service manager and he did some adjustment with the CLUTCH and told me its fine. I was not satisfied but they didnt attend me professionaly and said its all my disbelief and my car is fine.

Anyhow i paid them the amount and took my car but still my car was bad in terms of speed and pick up and my clutch was too hard. Now recently i checked my car engine and was that there was no COOLENT in the car. Since the new RADIATOR is installed there has been not a single drop of COOLENT added. I am running my car without coolent since all past months and its engine quality has gone low.

KHANNA AUTOMOBILE has shown high degree of UNPROFFESIONALISM, CUSTOMER UNSATISFACTION and IGNORANCE towards a customer. I have complained about my clutch plate to them many times but they never took me seriously and are waiting for my warranty period to end. Now who is responsible for all the damage to my brand new car?? I need an immdiate response from your end or else i am filing a legal case in consumer court again the agency as soon as possible because it is a serious FRUSTRATION and HARRASSMENT for a sincere hyundai loving customer like me.

KARNESH SHARMA

ADVOCATE

MOBILE: 9896430554/ 9650892786

Company: Hyundai i10 magna
Country: India
State: Haryana
City: Yamunanagar

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