Hyundai i20
Worst Product/Service

I bought i20 in december and it was running smooth like butter before I gave it for the first service.

All the guys at Harsh Automobiles, Indore service center are blady idiots and are not versed

with the features of car. Even their MD is a highly unskilled and unprofssional person who has banged the drivability of my car and who never checks the car before delivering to the customer.

Immediately after service, the car lost its smoothness and there started coming the noise and some weird sensation from the front two tyresup to the steering but there had been nobody to hear me.

I think Hyundai has the worst service network and they don’t know that they have to train the people in their service centers.

I had been calling to their call centers but no help. The call center guys are simply the dumbs you would ever come across who keep on promising that I'd get a call from local dealer which I never got. They always make fake promises and commitments.

I’ve a Maruti and a Honda car and their service is much much better than hyundai.

The MD in the service center does not know what features are in the car and he keeps on testing with no head and tail. Last week when I took the car to service center, they dropped the key of my car in gutter and as a result I could not enter in my car and got late for office. After lot of discussion, they agreed to change the lock and ultimately put the new lock in the car. Now today, my AVN system has stopped working for no reason and touch screen panel is also not working. Microphone in bluetooth is s poor that the person at the other end calling me, can't hear my voice.

I had gone through lot of mental trauma and pain and feel like exploding my car and have decided not to buy Hyundai car again ever in my life but would leave no stone unturned to sue them.

Company: Hyundai i20
Country: India
State: Madhya Pradesh
City: Indore

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