Hyundai i20 magna car
Seat Covers & Insurance

Date 31/7

Dear Sir,

I had purchased i20 magna car from Nagpur/Eros Hyundai Nagpur on 7/7/09.

I have following complaints. Hope that you will help me in solving my problems.

1) I had given Rs.8348/- as a premium for insurance of my car to Mr. Rupesh Asare - Insurance Consultant from Nagpur Hyundai on 3/7/10. I have not yet received my policy, even after about a month. Pl. let me know when I will receive my policy?

2) When I purchased the vehicle last year, I received my front 2 seatcovers in torned condition from Nagpur Hyundai. They stitched it & given it to me assuring me that it will last long.

When I went for third free servicing of my vehicle MH 31-CS 4594 on 1/7/10 to Nagpur Hyundai, I told them that the seat covers are torned at the same place, where they were stitched. They had photographed it & I had filled up complaint form also on 1/7/10, about my dissatisfaction over seat covers. Please let me kmow whether you have received that complaint & any cognigance of that cmplaint is taken at your end?

Mr. Bhusari G.M. Nagpur Hyundai tried to pacify me telling me that life of seat cover is 1 year only. I told him that the back seat covers fitted on the same day about a year back by you are in good condition, & I'm neither convinced nor satisfied with your answer.

Pl. sort out my problem.

3) Normally they give a call about satisfaction over servicing. I have not received any call this time, till today, i.e. even after about a month.

4) They had, put 2 stickers of Eros Hyundai, one on number plate at the back & the other on the dicky on 1/7/10, during third servicing, without asking me. Pl. let me know is it right?

I hope that you will try to sort out the issues at the earliest & inform me accordingly.

DR.Mohan

Prof. M.K. Khedkar

Head, Elect. Engg. Deptt.

V N I T, Nagpu

Company: Hyundai i20 magna car
Country: India
State: Maharashtra

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