Hyundai motor india (bikaner dealar )
Not serviced properly

Myself Anwar khan purchased a i 10 magna from bharat Hyundai Bikaner. Rajasthan India CST NO.0712/04466, LST/TIN NO 0712/04466 . on the name of my father-in-law yunas ali (C2008120109). I am living around 240 km away (didwana) from Bikaner having car with me, working as a Princiapal. This was my big mistake that i purchased a Hyundai car, that is due to service of Hyundai at Bikaner. I have complaints from beginning, thought it will be solved, but at last i am complaining, from beginning ;

complaint no. 1 - at the time of purchasing dated 22-12, hyundai offer was in newspaper that free insurance and free accessories of 5000/- Rs. That time bharat Hyundai Bikaner told me showroom rate of i 10 magna is 4 lacs with free insurance. But when they given me bill, that was Rs 390, 369/- invoice no. H200800324. And that time showroom person fitted a safe i auto dipper in i 10. Told me its compulsory by RTO. Ant till date i have not get any bill of that, they charged around 3500 Rs. for that. So i need clarification of these irregularities.

Complaint no. 2 - I came at BH Bikaner dated 22-11 with car to service and complaint with clutch become tight to press. So in place of solving my problem they completely changed clutch plate. for simply increasing the bill amount and That was completely ok. Bill invoice B 200903033 . Even now itself i have with me. And i shown to many mechanic, whether its ok or not. their feedback was it was not required. If any doubt now also have with me. More over my problem was same from next day onwards. And again i informed to BH Bikaner. even during feedback call from BH Bikaner i again informed but result was totally nil. And i left car here 4 days . by up n down about 500 km, too hectic.

Complaint no. 3 -At latest i went at BH Bikaner showroom for claim and service dated 5-3 2010 . so claim is ok but same time on the doors there is many scratches . that was not before. And after service i got a new problem . car is just jerking when speed up. This was on 5. 3 2010 and invoice no. B201000684.By the next day i complaint to service manager Mr Sharma and Mr Sanjay Chauhan . and did not get any response. Again i came bikaner (240 km) on 31st march shown car here and they changed clutch wire. And seen the jerking problem. But the next day onward having the same problem, n still same. I cant go always about 500 km. and cannot cut down my salary, becoz they are unable to solve the problem. so wat is the solution for that . i fade up for these kind on nonsense servicing facility. I need solution of this, if not will think for further action.

This is kind request for action for these kind of repeating mistake. Hope so.

Today dated 3-4. I complaint by phone on thos no.9873564645 & talked with your customer executive Ms Aashna at 10.50 AM. With complaint no. 1/ 32144705

Copy to; all level of management. At state Manager.

Mr Han Woo Park MD & CEO, Hyundai Motor India.

Company: Hyundai motor india (bikaner dealar )
Country: India

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