Hyundai Santro
NOT SATISFIED WITH SERVICE

I met with an accident on 9th Sep.2010. I handed over my car to Himgiri Motors (authorized by Hyundai) C-87 Wazirpur Industrial Area, Delhi 88, on the same day of accident. My car is insured with "New India Insurance".

No action was taken by Himgiri motors on my car for about 4-5 days. They made a commitment to me that they would give back my car within 5-6 days. After 10 days of accident on 19th sep. Himgiri Motors called me and told that my car is ready to take back and Re-inspected by the insurance agent. I took a test run of my car, I was shocked to hear some kind of noise from steering wheel instead of the re-inspection of my car.

The executives told me that it is a minor noise and it could be solved by service department, I didn't agree with them, I asked them to take a thorough inspection again. After waiting a few hours there, they insisted me to take away my car back in the same condition, but I refused.

After wasting a lot of time with the Hyundai executives there, they told me that there is a problem in my car's steering wheel. One of the executive present there insisted me to get fixed this problem from some road-side mechanic, but I refused.

I WANT THAT A EXPERIENCED ENGINEER TO BE SENT TO THIS PARTICULAR BRANCH OF HIMGIRI MOTORS TO RE-INSPECT MY CAR THOROUGHLY.

As the executive present there are not able to satisfy my problem.

Please look into the matter, expedite and advise as soon as possible.

For any kind of assistance:

Contact:-

ANKIT GUPTA - 9818767659

DL8CN3151 (Hyundai Santro)

Company: Hyundai Santro
Country: India
State: Delhi

  <     >