Hyundai Verna
Defective Car SOLD

Hi,

I have purchased VERNA (CH01 AA 4113) from Joshi Hyundai Mohali on 25th Dec.

First of all just let me know if the CAR was having such manufacturing fault, why it had sold to me?? and even if it has been sold to me with the manufacturing fault in the headlight & wheel alignment... why it should not get replaced with the new CAR?

I communicated the same issue to them several time and did not get any positive response from them as they were not at all interested in replacing by Car.

I am completely fed up from the Dealer's non lasting irresponsible behavior and am really sorry to state that such dealers are not at all responsible towards a Hyundai Customer as well as to the BRAND VALUE of Hyundai as I am still waiting for their response on the same issue. After giving my all efforts, finally I had to write this issue to you to get it resolved.

Please note that such practices spoils the Brand Value and Brand Name of a company .. I sincerely request you to look into the matter & get it resolved by replacing my CAR with a new at the earliest as I have visited the dealer many times & they are just Making fool of customer. Their service team is not ready to listen at all & every time they do Wheel Alignment which is not helping at all.

Due to wheel alignment I have already met an accident & all repair History is available with your Dealer.

FROM DAY ONE I AM FACING THIS ISSUE & REPORTED TO DEALER SEVERAL TIMES, Defective/damaged CAR has been supplied to me, pls get it replace at the earliest or otherwise I have no options other than to go to the Consumer Court

br 9560211100

Company: Hyundai Verna
Country: India
State: Punjab
City: SAS Nagar

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