IBP Petrol
No System to attend Customer Complains

I visited CITY MOTORS IBP Sector 12 Faridabad:- Indo Burma Petroleum Company Ltd filling outlet on Feb. 10 at 20:30 Hrs and i got petrol filled in my Car (Esteem) for Rs. 730/-. While filling the petrol the service men was very careless and spilled almost a liter of petrol. I had requested this service men to fill the car completely and either the auto cut did n't work or he did not put it on auto cut.

The supervisor refused to compensate my loss and when i demanded the complain/ suggestion book he refused to show me any though it's mentioned on the notice board that complain/ suggestions are welcome.

Also, the mobile number (9873565793) of the IBP Sales Executive mentioned on the notice board of this filling station is out of service. The Indo Burma Petroleum Company Ltd and its filling stations Agencies (City Motors IBP Sect 12 Faridabad) are both making fool of the customer and it seems the company (Indo Burma Petroleum Company Ltd) has no system of monitoring customer complains.

The other thing i noticed that the some employees at this filling station were wearing Indian Oil Uniform though it's a IBP filling station.

Company: IBP Petrol
Country: India

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