Volvo bus service
Uneven bus fare

Hi,

I am a daily VOLVO passenger from KADUGODI to Satya Sai Hospital bus stop. I get down in the Satya Sai Hospital bus stop constructed by BBMP. This bus stop is ½ a kilometer ahead from Satya Sai Hospital's main gate. Exactly opposite to the bus stop there is a IT park named SJR. If I ask for a ticket till Satya Sai Hospital bus stops then conductors gives a RS. 15 ticket and destination will be written Satya Sai Hospital. But they force to get down in front of Satya Sai Hospital's main gate, where there is no BBMP bus stop and wouldn’t allow me to travel till actual Satya Sai Hospital bus stop (made by BBMP). After they ask me for a Rs 10 extra and they gives ticket till Graphite Ind which is almost 3 -4 kilometers from Satya Sai Hospital bus stop (made by BBMP). If I ask for a ticket till SJR which is exactly opposite to the Satya Sai Hospital bus stop, then they give a Rs. 20 ticket and destination will be written Graphite Ind.

If I tell them that the actual Satya Sai Hospital bus stop is not in front of the Satya Sai Hospital’s main gate it is ½ kilometer ahead then they replies that it is a BBMP problem, According to them current Satya Sai Hospital bus stop that should be SJR and Satya Sai Hospital bus stop should be in front of Satya Sai Hospital’s main gate. This becomes a daily issue. Most of the conductors charges Rs 5 extra even I am not going till that distance.

My request to BBMP is that either they change the Bus stop names and add SJR in VOLVO tickets as a place. Or take a step to the conductors.

I found a complains number in a VOLVO bus, I tried to call in that number once I was traveling in a VOLVO and one of the conductor force me to get down, that number does not exist. That number is 18804251663.

I went to KADUGODI bus terminal to complaints against this issue to the inspector. The inspector was just ignoring me and didn’t listen to me at all.

It is not possible for me to fight with the Volvo bus conductor every day morning and I want a permanent solution of this problem ASAP from BBMP service.

Company: Volvo bus service
Country: India

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