Indian Railways
Design of seats

The seats in the Second Class (Sitting) coaches of Indian Railways, are quite uncomfortable. This is due their design that provides for a flat horizontal seat and a nine-inch vertical cushion in the upper back region. There is no support to the lower back. At times the horizontal seat cusion has a bump near the sides. The length of the seat is absolutely insufficient for three persons, as allotted by Railways.

The flaws in this design are underlined / amplified in a journey for more than one hour. Apparently the physical / arthopaedic aspects have not been considered by Indian Railways. After a while one feels the aptness of the term "Cattle Class" used by Mr Shashi Tharoor (though he used it for economy class in airlines).

Perhaps any person who is in a position to (and responsible to) think and do something about the Second-Class seating, would normally travel in an AC / First Class Chair Car - in most cases at public expense. How could they know about the effects of the seats after a couple of hours?

When I attempted the official website of the Indian Railways, there is no option left for feedback and the "contact us" option is not active.

Rajendra Joshi.

rajanjoshee@hotmail.com

Company: Indian Railways
Country: India

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