Hyundai Motors India
Harrassment by Dealer- Spring Hyundai

I completely agree with the view. recently I had a very very bad experience with Hyundai Motors India.

I had booked an Accent Executive LPG car from one of their dealers in Kolkata called Spring Hyundai. I had paid an advance payment of Rs.10, 000. I was communicated that the car will be delivered within 15 days however they intend to take time of 20 days on outside.

For 15 days - the dealer representative never bothered to contact me.

After 15 days whenever I try to contact him, he avoids on pretext that he will call back (which he never does)

Then on 16th day when I pursued him - he informs that the car has not arrived and he needs more time. When asked he says he can not comment. When asked will it get delivered or not- he informs that he doesnt know.

When asked about refund- he says - better opt for another car from them as refund is difficult.

I insisted on refund as I do not want to deal with Dealers/ Co. that doesnt honour commitments.

I was informed that he will get back- which he had never.

I had called up the customer care number - they refused to give any complaint docket number.

I mailed to their customer care - no answers till now.

PLEASE AVOID HYUNDAI- MORE OFTEN THAN NOT YOU WILL GET CHEATED.

Sarbendu Basu

9830366776

Company: Hyundai Motors India
Country: India

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