Indane Gas
Not responding to service compalints

When we tried to replace the empty cylinder with the new refill which was delivered by the Gas Agency a couple of weeks back, there was too much pressure and and gas leackage was found. Immediately we replaced the cap and registered a complaint with the Indane Gas Distributor, M/s. MJV Indane Gas Agency, Ambattur Indl. Estate, Chennai-58, who has delivered the cylinder to me and I asked them to come by 5.00 pm on 28th June. We could not reach home by 5.00 pm on that day and the Mechanic came sharp by 5.00 pm and went back saying door closed. The next day we took leave and waited for the meachanic duly infoming the Agency. To our surprise he did not come on 29th June. Again I requested on 30th June and took leave on that day also and waited for the mechanic who has again not turned up on 30th also.

I am using Indane Gas for the past 25 years and I had neve got this kind of response from any of the Indane Distributors in the past. This is my 3rd Distributor. My consumer No.2947 with the distributor.

Considering the nature of the compalint, I request that serious action has to be taken against this Distributor.

Please acknowledge receipt of this complaint and confirm.

Company: Indane Gas
Country: India

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