Indane
Nondelivary of refill cylinder since 11.06.2011 by M/s Deep Ganga gas agency, Ashiana Nagar, Patna

Dear Sir,

I have booked indane refill cylinder through indane customer booking system

on 9708024365 on11.06.2011 (cnsumer no. D-9170, at M/s Deep Ganga, Ashiana Nagar, Patna). My booking no. is 214618 dt.11.06.2011.An SMS has been received

on 21.06.2011 that your Cash memo no.is4751dt.21.06.2011 has been issued and cylinder has been delivered. But no cylinder yet been delivered to me. Then Ihave complained on toll free no.18002333555 on22.06.2011 and attending official gave me complain no.132193dt.22.06.2011.After that Ihave reminded more than ten times on toll free no.but invein. They are very rude people and they have no manner how to talk with cnosumer, they cut the line without listening my grivance. After lot of frustations Ihave to the Local Telephone No. 0612 2221969 on24.06.2011and attending official assured me that same will delivered tomorrow but still cylinder has not been delivered. Today on 28.06.2011 Ihave again complained to the local no and result is awaited. Hence it requested to look into the matter andsystem of Indian oil Corporation for customer redrasal has been totally colapsed. Local Agency are telling Idont know complain to the tollfree no. Iam delivering cylinder today for booking of16.06.2011 of your area. VenderTalking that your cash memo not handed overme the agency office.

Md. Wakil Ahsan, 201, Y.D.Appartment, Near Devi Asthan, Choudhary Hotel Gali, Samanpura, Raja Bazar, Patna-800014.BiharMobile no.09431000995

Company: Indane
Country: India
State: Bihar

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