Indane
Non delivery of cylinder and misbehaving by the staff at distributer point

My consumer no is :525956. i have booked a Indane Gas Cylinder Booking No.206876 about 15 days ago. On 13-7 automated delivery status announcement indicates Dear Indane customer, cylinder has been delivered against your refill booking 206876 with cash memo 1858. But it has not been delivered at my premises. Today i visit to dealer point (because of cylinder gone empty) at R.S.DISTRIBUTORS RAJA BASANTO ROY ROAD KOLKATA about the matter. A lady at dealer point check in his system and told me that because of some reason we missed to deliverer. When i request to them please deliver gas today. they told that when cylinder came to godown they deliver apart from this they told that no one of delivery man want to go grahms road (my residence area) because of customer quantity goes down so u have to change your dealer. Today my family including my 2 child 2 and 3 year old have to eat in hotel and may be tomorrow. Please advise what to do...

R. KUMAR

335B GRAHMS ROAD

KOLKATA--700040

MOB: 9874818651

Company: Indane
Country: India
State: West Bengal
City: South 24 Parganas

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