Indane Gas
Worst Customer Service by INDANE GAS

Dear Sir,

I am Thamil Selvan from Avadi, Chennai. We have gas connection from Indane gas, dealer is MV Enterprises, Avadi, Chennai. My Consumer No is 23635, I have booked a refill gas on 22nd Oct'2010. I have not received the gas cylinder yet, I have spoken with all the people in MV Enterprises (including Manager), but no proper response. The delivery man for my home is Ravi (Mob: 9551750189), he is using abusive language when I called him this morning. Agency had given the bill to Ravi, last week, till date he has not delivered the gas cylinder. Moreover, Ravi and the other delivery men in MV Enterprises are selling the gas cylinders for higher price (Up to Rs. 700), thereby not delivery the gas Cylinders to their customers on time.

Today is 36th day, i'm still waiting for the gas cylinder. MV Enterprises had committed us, 10 days for delivering the gas cylinder, today is 36th day. I really dont know what is happening, PLEASE take proper action against the delivery man RAVI for abusing the customers like me.

I have some queries, please answer them.

1. How to escalate this case to higher authority in Indane Gas.

2. Is there a way to fine the agency.

Thanks & Regards,

Thamil Selvan K.

Mob : 99401 68668.

Could you please take proper action against MV ENTERPRISES and the delivery man RAVI.

Company: Indane Gas
Country: India
State: Tamil Nadu
City: Chennai

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