Indane Gas
Non Delivery of Gas

Dear Sir,

I booked for indane gas on on 02.12.10 and got confirmation from agency representative that your gas will be delivered within 4 days. Uptil now the gas has not been delivered. I called after 7 days what is the status of my request, the answer was "you will get gas today or by tomorrow" but I it was not done. When calling again they provide me supplier phone no but he said I am not supplying in your area. I called again and told them what is the status? Reply was " I am registering your complaint and you will get gas soon."

I had received gas last time at same address from Verma Gas Agency, my neighbour has same address in Indane's record for their gas supply. We are getting our correspondence on same address. If there is a problem in address, they already have phone no. with address. They can call and can confirm the address. They are using patty excuses and not doing their work properly. If gas supply is OK then consumer should have been get gas within 4-5 days. In my case after 14 days (today is 16/12) I didn't got any call and response from them after registering complaint with the agency. I have already seen others complaints in which they are supplying gas less in weight and they are using tempered scale for weight of the cylnder.

Actually they don't care what the problem consumer is facing. I think no one is in upper management who can told them and punish them on what they are doing.

If this is the case that no action has been taken against them then what is the use of this consumer forum? Please look into the matter and give them strict instructions and try to solve the problems which I am facing.

Hope to listen from you soon.

Thanking you,

Prem Ballabh

Gas Agency: Verma Gas Agency (Indane)

Fazalpur Uchhe par, Mandawali,

Delhi-110092

Consumer No. M-15012

Consumer No. M-15012

A-19 (new), A-77 (Old no.),

IIIrd Floor, Marg No. 2,

West Vinod Nagar, Delhi-110092

Company: Indane Gas
Country: India
State: Delhi
City: East Delhi

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