Indian Airlines
Giving my reserved seat to someone else

My name is ankit and i had done booking in IC 868 from goa to delhi on 31st october.

the extremely ridiculous behaviour of indian airlines staff at goa airport has made me to write this complain.i reached airport at 0745hrs with flight departure for that day subjected to 0915 (delay of flight was informed a day prior from airindia customer care)

reaching at airport the ground staff said, check in for IC 868 will start once they are through with check in for IC 866 (which was scheduled to depart from Goa to Mumbai at 0845). as the time for flight was approaching near, i contacted the check in counter and they said they ve no seats on IC 866. i told them i had a confirm reservation in that flight, they said sorry some one else is lucky and u manage some other flight. the ground staff lady there named Mrs. USHA seems to be in her own swing. her pathetic behaviour and illogical excuses made me loose my connecting flights. kindly look in to the matter and sort out the issues. my no is 9049247147.

Company: Indian Airlines
Country: India
State: Goa
City: South Goa

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