Etihad Airways
Baggage Mishandles

I have travelled on Ethihad Airways from Hyderabad, India on 28th Feb.

The flights travelled:

EY275 --Hyderabad to Abu Dhabi

and EY41-Abu Dhabi to Dublin.

File Reference Number is DUBEY10510.

The items and the net value of those items are given below.

The net value of all these items is 1440 EUROS.

The baggage was an hand baggage and they asked me to check in as I had an laptop bag. The hand baggage was full of costly items and more essential items and this baggage was mishandled by the Etihad Airways and there were no consideration taken to return the baggage. The service was very poor.

The baggage tracing was stopped before 3 months and there were no actions taken to trace my baggage which is totally unfair.

The settlement provided by Etihad Airways is very less and the service for tracing the baggage is too poor.

There were no proper consideration to trace the baggage.

The baggage could have been easily traced as I have kept all the documents (Passport, visa, ID proofs) in the baggage.

My contact details:

Name: Sivanandi Nattamai Malli Sundar

Mobile Number:(353) 086-235-3072

An lost baggage needs to be traced for 3 months according to procedure but they stopped it in the middle.

Please provide valid reasons for stopping the baggage tracing earlier and please resume the baggage tracing to identify it.

Company: Etihad Airways
Country: India

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