Indian Railway
Miss managment in 2 tier Ac Coach

Kind attn

My name mr sanjay kumar jha i am traveling by 12141 @ 23-05 from CST to Patna which departs from CST at 00.30am on 24th may. i want to lodge a complaint is as follows

1 - When i want to catch train at platform no 15th the Ac 2 tier coach shown 3rd from the engine so we go there but after that it came last third from the engine during the short time we have transfer our huge luggage through a whole platform and unnecessary extra amount paid to the HAMAL

2 - When i am traveling in train i ask pantry boy to give me a drinking water bottle so he replie me there is no drinking water bottle in the train its finished i replied ' how its possible its long journey and we face shortage of water so i tell him please give me complaint book to lodge a complaint so he reply me with anger that ' TAKE A BOOK FROM PANTRY CAR DONT ASK ME ' is this kind of facility which i get in 2A (TWO TIER AC)

PLEASE LOOK INTO AND DO THE NEEDFUL FOR US

Company: Indian Railway
Country: India
State: Maharashtra
City: Mumbai City

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