Indian Railways
Boarding Station Not Changed

I had book an e-ticket from IRCTC from Basti to LTT. Due to one of the family member'smedical emergencies, I had to come to Lucknow one day prior the travel. Hence, need arose to change the boarding station from Basti to Lucknow. I visited CRS (Chief Reservation Supervisor), Gomti Nagar, Lucknow.

He denied the request stating that as the ticket has been booked via IRCTC, he will not entertain this request. He also said that "ask IRCTC to provide this facility online".

I thought of making a complaint to Station master regarding the same. But, again Station Master was also unavailable (Please note the time was 12:15 PM).

Now, I am clueless what to do? Please help.

Regards,

Munish Diwedi

munishdwivedi@yahoo.co.in

Company: Indian Railways
Country: India
State: Uttar Pradesh
City: Lucknow

  <     >