Indian Railways JRTS services
Misbehave and cheating with passengers

Dear mamta jee,

Raiway Minister, India,

i m an advocate from Varanasi. i purchased 4 and 1/2 tickets from JRTS counter, orderly bazar, varanasi, (u.p.) on 25 may at 13.44. its details are, ticket number 144946111, 12 &13 according R9339/25-05/13.44 BSB W 52.

the ticket prited prices are Rs 205/- but the counterboy charged Rs 230/ from me. He told that this counter belong to Iqubal Bhai.and he collect Rs 5/ extra for per ticket. he scrolled me that if i would not pay these cast to him he will see me.

there is no any board or information displayed in that centre about these extra charges. i felt very humiliate and embrassed by this happenig.i called to DRM varanasi on his phone 05422224809, at 1.44pm, he advised me to call on 139, but there is no any services or facility for this complain or any complain on this number.

i would request to Madam Railway minister about these JRTS services.

-is there any rules and regulation about charges by JRTS?

- is there any norms for providing services about JRTS?

- to whom i complain about this misbehaviour?

Company: Indian Railways JRTS services
Country: India
State: Uttar Pradesh
City: Varanasi

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