Indigo airbus
Efusal to accept check in and rude behaviou

I am a passenger who had an Indigo flight to catch at 6:15 am on 16th November (From Delhi to Kolkata). Having reached the airport at 5:30am the staff refused to check in my luggage saying the boarding doors are closed. Besides the refusal the manager of the above air fleet was rude and uncooperative and refused to speak. There were 5 more passengers with the same problem, however are requests fell on deaf ears. i would also point out that it is the same airlines which called me 15 min prior to departure to collect an additional sum of Rs1000 for an under age pax travelling alone on an earlier occasion, then not realizing that they are delaying the take off. This is highly despicable and unethical on the part of the manger of the Indigo airlines. Such a adamant experience does not encourage me to travel by this airlines in future.

Nehal Khetan

Company: Indigo airbus
Country: India
State: Delhi
City: New Delhi

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