INDIGO AIRLINES
Oarding pass not provided

I would like to address the concerned authority about the subject matter. I had a round booking of Indigo flights from mumbai to kolkata. The situation occurred during my return journey. The members at boarding pass counter along with officer in charge (Mr. Pretam) didn't allow me to board the flight. I was late to the counter due to security check out side the airport and it's definitely beyond my control. The concerned persons at the counter made further delay with some unrelated argument. Over and above they allowed another person to get in along with cargo luggage, But in case of mine they showed me the reason of impossibility of carrying the cargo. The delay happened due to some concerned reason of airport authority even after reaching there on time.

I need proper justice as the delay was caused due the authority's own concern and eventually passed on to me. I had to pay the fare difference for the next flight along with a re-accommodation charge of INR 1500. I would appreciate an immediate action on the inconvenience caused.

Company: INDIGO AIRLINES
Country: India
State: Maharashtra
City: Mumbai City

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