INDIGO AIRLINES
Did not allow to board the flight

Hi my name is Vipin Chauhan. I had a flight from Chennai to Delhi on 8th October departing at 18.35 under PNR number JIKCAR, i reached the airport at 17:30, and i sat in front INDIGO facilitator at sitting chamber. Due to first time of journey with flight i did not know, we have to take the boarding pass before 45 min. But i was sitting in front of them. i did not get any announcement. So I went to take boarding pass at the time on 17:57 means i got late only for 7 minutes but the facilitator who was very rude did not allow me to board the flight as she said i was late though i was not. She wasted my 15 minutes in the argument and then went to the manager however came back at 18:20 and said that nothing could be done. I will be lodging the complaint to the consumer court as well however i have to first inform you people so that the further action could be taken. I spoke to the airport manager and gave one application also. but still i did not get any action. I want a solution on the humanitarian basis or else i will go to the consumer court,

Thanks and regards

Vipin Chauhan

Company: INDIGO AIRLINES
Country: India
State: Tamil Nadu
City: Chennai

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