INDIGO AIRLINES
Requesting for refund and about poor customer service in check-in

I have booked a flight ticket in INDIGO Airlines from CHENNAI to MUMBAI 6E 194 on 2nd april.

Name of the traveller: Poovizhi Gunasekaran

Booking reference: MDLYCA

Ticket Price: Rs. 3885.00

it was mentioned in the ticket that the flight will depart at 5:40 am from chennai and later it has been chenged to 5:25 am and intimated through sms.i reached the boarding pass counter by 4:47 am after checking my bagage (it took around 5 mins). But they dint allow me to checkin.

The response of the lady in check-in counter is so bad..she said its closed and talking to someone else and no even minding me.i was standing in other que before this.if i calculate all the time i reached the counter in time and they dint allow me to check-in. They are not refunding the money for the ticket too.they said they will accomodate in next flight in evening and i have to pay Rs 5400 extra.

i reached the bagage counter before 5 mins and there no body intimated about the closure of the counter. I NEED THE MONEY BACK.it was horrible experience with the indigo guys.i fainted because of this and nobody minded about that (there is no humanity too).

i had to book one more ticket in someother airlines and have to go. This was horrible experience that i have to was to waste the whole day and the money too.

please get my money Rs 3885 back

Company: INDIGO AIRLINES
Country: India
State: Tamil Nadu
City: Chennai

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