Indigo
Inability to use Credit

Dear Manager,

I am so disappointed using Indigo Airlines pathetic services. I tried booking a new ticket using the credit given by them against cancellation of a ticket but was not able to do so (there is no option in online booking to use the credit given by them) i called their customer care. Talked to them for half an hour. then they disconnected my phone twice. I am not able to use my own money (indigo credit). this is shameful. Also, refused to file my complaint.

Their representatives say i need to wait for their call. i need to book my ticket now. Who will take care of the price increase in the mean time. Please do he needful and ask them not to pester their customers like that.

Regards

Neetu Chhapolia

9956291537

Company: Indigo
Country: India

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