Maruti Udyog
Black smoke emission from new Swift

Facing problem with new swift (LDi /chassis no-413463/Eng. no-1195902) since time of purchase 14 March 09.With complaint of emission of black smoke launched right from cars 1st service now already 10 mths over for the experimentation process carried out by the service provider (Chowgule, pune). They tried changing TURBO charger at first which didn't gave any satisfactory result. After the complaint was relaunched they changed INTER COOLER but this time their effort didn't work out. Now I'm fed up with the routine trips for same thing again & again. I have necessary documentary proof to support the above facts. Now finally believe that this is an inherent problem in the Car itself & I'm no longer prepared to accept ‘Experimentation & Research’ on a brand New Car... PATIENCE HAS NOW WORN OUT AWAITING YOUR PROMPT AND FAVOURABLE RESPONSE. I hope that MARUTI SUZUKI would wish to have one more happy customer & would provide me immediate replacement of the vehicle/moneyback to provide relief from month long anguish.

HOPE MY GENIUNE GRIEVANCE IS ADDRESSED IMMEDIATELY.

BEST REGARDS

THANKING YOU

YOURS SINCERELY

Dr. AMAR

Company: Maruti Udyog
Country: India
Site: www.marutisuzuki.com

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