IOC/LPG
Delivery of Unsealed LPG Cylinde

My IOC Consumer No. : 32877

1. In the month of June I booked, Booking No. is 231160. During delivery of cylinder, seal was torned and attached in the nec of the cylinder with one adhesive. That cylinder was received by Spouse as I was in Office. In that night when I come back from my office and was instructed by spouse about all the incident and I checked the weight of cylinder it was just half of the total weight. Very next day I complained, but from Jiban Jyoti Gas Agency (Contact: 033-24237076/7774, 033-24840305) one employee (Gents) have told me that he was helpless why my wife have not proper checked.

2. On 13-07-11 at 13:02:02hrs I booked. Booking No. is 240831.On 16-07-11 cash memo 6454 generated. On 21-07-11, I confirmed about my delivery of cylinder. They have told that 26 or 27 of July they will deliver. But on 23 -07-11 Delivery man come to my Flat again with torned seal. On that I was in office. My spouse objected again not to take cylinder. The D/M told please check all the cylinders keeping in carring van. My spouse gone for checking and checked four full cylinders with same problem. All the torned seal have been put in the mouth. Above the mouth that seal have been twisted just like twisted jute rope.

3. On that day I rang up to agency but agency was closed on that day.

4. On 25-07-11 I rang up to agency and informed total incident, again that same fellow has picked up phone and told after receiving from manufacturer cylinders are checked by opening seals.

5. On 25-07-11 my booking has been cancelled.

6. Agency has informed that the Delivery Man carring weight machine but actually nobody carries.

7. Now please tell me as per Acceptance of Cylinder Regulatory I have done my job.

8. Now booking is cancelled and cylinder also not got.

9. I do not know wheather I will get my cylinder or not, as I complained so facing big problem.

"PLEASE SOLVE THIS PROBLEM "

Company: IOC/LPG
Country: India
State: West Bengal
City: South 24 Parganas

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