Maruti Udyog Limited
Negligence in discharging service responsibilities

I own an Alto and have never missed a service date.

One fine morning I find that the car is dead for want of electrolyte in the battery. So I checked the service manual and found that the service station had placed a tick mark on 'battery check' & 'electrolyte check' every time I had sent the vehicle for service.

I ended up purchasing a new Exide battery for 3050/-

All the four services were done at the same point (service dealer code # 4701) INDUS MOTORS.

I have written repeatedly to the management at the service station but to no avail. The point is I have had to spend money out of my pocket because of their negligence and so I will need to be compensated.

Company: Maruti Udyog Limited
Country: India

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