JAI AUTO SKODA, MATHURA ROAD, DELHI
ENGINE NOT WORKING

TO TOP MANAGMENT OF SKODA INTL

THIS IS TO INFORM YOU ABOUT MY CAR NO. DL 12 C 3957 WHICH WAS PURCHASED IN DEC.2010 HAS STOPPED WORKING AROUND 40 DAYS BACK AND WAS TOWED TO THE DEALER JAI AUTO. BUT AS THE REGULAR FEATURE THEY ARE NOT LISTENING TO MY COMPLAINTS OF REPLACING THE CAR OR RECTIFYING THE PROBLEM WHICH SHOULD BE FREE OF CHARGE. BUT THEY ARE INDIRECTLY ABUSING AND SAYING THAT EITHER YOU NEED TO PAY FOR THE REPAIR OR TAKE YOUR CAR AWAY.

NOW I HAVE STARTED FEELING THAT I HAVE BEEN CHEATED BY JAI AUTO BECAUSE WHILE SELLING THEY TOLD ME THAT YOU ARE BUYING CAR WHICH WILL BE FREE OF ANY PROBLEMS TILL YOU USE IT THE ONLY THING YOU HAVE TO DO IS ONLY REGULARLLY GET YOUR CAR SERVICED.

NOW THIS IS ONLY PROBLEM WHICH IS MAKING ME SPEND THE DAYS AND NIGHT IN FEAR THAT WHAT A BLUNDER I HAVE DONE BY BUYING A SKODA FABIA WHICH HAS SO MUCH CREDIBILITY ALL OVER THE WORLD.BUT NOW I FEEL THAT YOUN HAVE STARTED LOSING THE INDIAN BIG MARKET AND THAT COULD ALSO BE A GOOD REASON THAT MANY OF YOUR DEALERS ARE OPTING OUT AND TAKING OTHER DEALERSHIPS.

IT WOULD HAVE BEEN A GOOD GESTURE OF SKODA TO DO SOMTHING GOOD FOR THERE CUSTMORS AS IT IS ONE OF THE GOOD EUROPEAN BRAND AND NOT SOME CHEAP CHINESE BRAND.

I AGAIN HUMBLLY REQUEST YOU TO KEEP YOUR COMPANIES GOODWILL OTHERWISE YOU ARE GOING TO LOOSE GOOD AMOUNT OF CUSTOMERS. REST IS ALL UPTO YOU AND YOUR COMPANY.

THANKS AND WAITING FOR YOUR REPLY

RUBAIL KHANNA

r.khanna@ildlimited.com

Company: JAI AUTO SKODA, MATHURA ROAD, DELHI
Country: India
State: Delhi
City: South Delhi

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