Maruti
Efusal and heavy booking charges and bad dealings with customers

Dear sir,

my name is Nand kishore gupta from shimla (H.P).i want to convey you the message that three months before i want to purchase a maruti omni for business purpose. i went to the dealer goyal motor shimla, there i said that i want to purchase omni in black color.but their sales manager ask me to deposite 50000rs as token money only than they provide the car, and i quit from there and take some time to think for the car but recently new business purpose car launched i.e Maruti EECO... I again went their to buy a car again they said that they want 50000 rs as token money... i talks to the manager sales he lasted it upto 35000rs as token money... after that next day when i called there they refuse to book my car and said that you will have to buy a maruti omni in black color which i have not given a order even i have not deposited the token money for the omni car so how can they order the omni in black and blame me to buy a omni. If i want maruti ECCO..they refused to book the vehicle... and they mis behaved with me.moreover one lady of there staff talks cheapless with me and refused to book a car... then i went to the chandigarh there they booked a car in just only 5000rs...

sir due to there monopoly in himachal they build their own rules and booking amounts... how can we middle class people book a car with huge amount in advance. No one happy with Goyal Motor in Shimla. So sir it is kindly request to you that take a strong action Against GOYAL MOTOR SHIMLA, TARADEVI (H.P)

and take my complaint into your consideration...

thanking you,

nand kishore gupta

09817040081

shimla (H.P).

dated-23/02

Company: Maruti
Country: India

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