Jet airways Baroda
Jetairways people took away my Luggage

Myself Shital Gosai,

I am suffering from below metter, Jetairways people took away my Luggage, I mailed therm on 8 th april.11, but they are not to reply for this matter, please help me.

Shital Gosai.

toGuestrelations@jetairways.com,

bdqcss@jetairways.com

ccdpoojary@jetairways.com,

markturner@jetairways.com,

rpo.ahmedabad@mea.gov.in

dateFri, Apr 8 at 2:08 PM

subjectJetairways people took away my Luggage

mailed-bygmail.com

hide details Apr 8

To,

The Manager / Operational Officer

Jet Airways (India) Ltd.

B-Wing, 5th Floor,

Litolier Chambers, Andheri - Kurla Road,

Andheri (East),

Mumbai - 400059, India

Subject: Jetairways people took away my Luggage

Respected Sir/Madam,

Myself, Shital Jayantbharthi Gosai, of Vadodara – Gujarat, Passport No. J4576700 would like to inform that I had taken admission in LIC College of U.K. for which VISA was used to me last month.

Accordingly, I departed from Vadodara on 3rd of April via your Jet airways Vadodara – London flight no. 9W 342 & 9W 118 at 6:45 am, I have paid Rs. 22, 022/- as ticket fare. Unfortunately after landing at the London airport, I was refused entry by the Immigration Authority & not allowed to enter. A Refusal letter was handed over to me & I was told to return back via the flight number & timing cited in the Refusal letter mentioning that you will not be required to make any payments towards the return flight journey. And so I agreed to return back to Vadodara and took the Jet wairways London to Vadodara flight no.9W 0119 & 9W2055 dated 4th April at 9.30 am as per U.K. time.

Now, once I reached Vadodara, at the airport your Jet airways people took away my Luggage and Passport and told that they would give afterwards. They asked to pay for Rs. 51000/- and only then they would hand over my Luggage and Passport. Now, may I please ask the reason for what I have to pay this amount of Rs. 51000/- when at the London airport I was told that I would not be required to pay any amount towards the return flight? Why you people are harassing me like this I don’t understand. As per my Refusal letter, I need to go for “An Appeal” and I am in badly need of my passport & luggage due to which I am facing mental agony and if I don’t get these in time, I will suffer from financial loss as well, for which only you – Jet Airways will be liable & legally responsible.

So, I humbly request you to hand over my passport & luggage to me as early as possible & oblige.

I look forward to your kind co-operation & action in this matter, at the earliest possible.

Thank you.

Shital Gosai

Company: Jet airways Baroda
Country: India
State: Gujarat
City: Vadodara

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