Jet Airways
LON - GOA

Dear Sir,

I am really disappointed at the services of Jet Airways. I booked a full ticket from London to Goa with a stop over in Mumbai.

First of all, they made us to remove laguage in Mumbai and then carry them to another flight making all the procedure for check in. Not only that THEY CHARGED MONEY TO HAVE SOFT DRINK WHILE THEY SHOULD HAVE SERVED A SNACK ACCORDING TO THE ITENERARY. I BOOKED THIS TICKET FOR MY PARENTS IN LAWS AND THEY GO EVERY YEAR TO GOA BUT NEVER HAD SUCH A BAD TRAVEL EXPERIENCE. THEY ARE OLDER PEOPLE AND YOU CANNOT IMAGINE THE STRESS THEY WENT. I DEMAND AN EXPLANATION AND WANT REIBURSHMENT FOR THE LOW CLASS TREATMENT THEY OFFERED @ BOMBAY TO GOA FLIGHT.

For your information, the trip was made in the name of Mr. Isvarlal Amarchande & Indravati Deuchande on 1st of Dec. 2009.

Best Regards

Piyush Babu

Company: Jet Airways
Country: India

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