Jet Airways
Damage of bAGGAGE

I travelled from chandigarh to delhi on 22/11 via jet airways flight no.9w3320. After reaching to delhi i found my bag was damaged . this bag was purchased before a week and i could not imagine the way it was damaged . so i went to counter of jet airways and complained for the damage of the bag. since i was travelling to bangalore on the same day after two hours i told them to arrange repair at bangalore . they booked the complain and given me a copy of propert irregularity report and i was told by them that i need to saw this at the counter jet airways at bangalore airport. i went to jet airways counter bangalore . they said vendor will come to my house and pick up the bag and after repairing will send it back. Till today after calling so many times to their BAGGAGE SERVICES DEPT nobody turned up to pick up the bag and get it repaired.when i called them they said we they have not received document yet. same thing happened when i was coming back from KL to chennai.

I hope some body from jet airways will come and pick up my bag and get it repaired. I can not express the pain which i felt because i am not a rich man who can efford this type of damage. I spent Rs.2200/- . I am giving curse to them and have decided not to travel by jet airways,

Jitendra Joshi

Bangalore.

Company: Jet Airways
Country: India

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