Jet Airways
Web site problem

I tried booking for a ticket on Jetairways.com. There was a cash back offer on Jet Konnect of Rs. 900.00. But the web site did not let me book the ticket and the booking failed 7 times in a 3 day period. Details of the failed booking are given

Jet Airways Web Failed Booking (KFLJOB ) - GHOSH

Jet Airways Web Failed Booking (IHOBZS ) - GHOSH

Jet Airways Web Failed Booking (LGPYRX ) - GHOSH

Jet Airways Web Failed Booking (OJDSTQ ) - GHOSH

Jet Airways Web Failed Booking (NUXLGK ) - GHOSH

Jet Airways Web Failed Booking (GKFJVO ) - GHOSH

Jet Airways Web Failed Booking (GKCRGD ) - GHOSH

Then I called their customer service and was told I can book by phone and the price came to be Rs. 900 higher when I asked about it I was told the cash back offer is for online booking only. The new booking code KGQQKF - Ghosh. I was asked to contact their web page support team at info@jetairways.com and claim the refund of the Rs. 900.00. I contacted them and had multiple back and forth e-mail where they kept trying to find fault with me. Ultimately I was told it is dynamic booking problem. I showed them that even after 17 days the cash back offer was giving me a price which was Rs. 600 lower. But I was not given this refund.

I suggest people not to book with Jetairways, Kingfisher airlines are more professional and I have decided to book with them in the future always. Conatcat me for clarifications at 9881230989.

Company: Jet Airways
Country: India

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