Jet Airways
Without informing me cancelled my waitlist ticket

Dear sir/madam,

This is regarding that I am traveling to london through Raj Tours & travels with my family & he has given a package with KingFisher airlines but I requested him to book my ticket in jet airways because as I am Jetprivilege Platinum member no: 9W120452076 and I always prefer jetairways so he told me that in jet there is waiting but then also I told him to book my ticket as I am Platinum member they will confirm my ticket & he gave me PNR no PUMIEV. so I sent one mail to your customer care dept & Mr Anil called me on 22 may at 04:38 pm on my cell & told me that he has confirmed my return ticket & for going he will confirm me on monday but next day on 23 may when I tried to see my PNR status on your web site there I saw to contact your customer care so I again sent one more mail to your customer care at 8.00 am & Mr Neil called me no my cell at 10:43 am & told me that they had cancelled my booking & adviced me to contact Anil & tell him to rebook you on same PNR so I again sent mail to Anil to contact me & Anil called me on my cell no 9820659600 at 02:37 pm then I told him that how you can cancel my ticket without informing me & because of your assurrance I had cancelled my Kingfisher ticket as I am also member of kingclub then Anil replied me that he will contact me again within half hour but he did not call me & sent me a mail that he will do nothing for me.

So you are requested to look in this matter because my agent has booked my ticket in jet again with PNR no BJNFKF & he confirmed my return ticket from london & now you are requested to confirm my going ticket on 04 may in Jet 9W118 to london.because of your mistake why I should suffer & you can also see my track record on my Jet privilege account no 9W120452076.

Company: Jet Airways
Country: India
State: Maharashtra
City: Mumbai City

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