Jet Airways
Pilferage from checked baggage

There has been a theft of Rs.60, 000 cash along with Video camera (Rs. 22000) from my checked baggage. I travelled for an official visit to Nepal and cash was carried for settlement of lodging, food and other incidental expenses at Dharan, Nepal for myself and other official personnel that had travelled from San Fransisco. I carried 6 stacks of INR 100 currency notes as 500 and 1000 denominations notes are not allowed in Nepal.

The money was kept in HSBC bank envelope and travelled in my bag from Patna to Delhi on 12th September. I left my hotel in Delhi at 4.30 am on 13th September for my flight (Jet 9W-264) to Kathmandu (KTM). I reached terminal 3 of Indira Gandhi International Airport at 5.20 am and checked my bag as luggage (tag no. 08599W407729) and carried my laptop bag as hand baggage. The entire money (INR 60, 000) and my personal video camera was kept inside my checked bag. A small lock also secured the bag.

The flight took off at 6.45 am and reached Kathmandu at 8 am. I picked my bag which apparently looked good with small lock in place.

As soon as I reached my hotel room at Kathmandu, I opened my bag and was shocked to see that all my toilet stuff was scattered in the bag. At that moment I realized that something has went wrong, as the valuables were missing from the bag (60, 000 cash and my personal video camera). The clothes in which the envelope was wrapped were missing too.

Seemingly, someone very cleverly tampered with the lock of my bag and stole the money and camera from the bag. In fury, I immediately rushed to the Kathmandu airport to check with Jet officials. I talked to Jet officials on duty at the KTM airport and lodged a written complaint narrating the incidence, I retained a receiving copy of the same to follow up with Jet authorities. I followed up with jet officials in KTM again while returning back from Nepal. I was informed that the jet manager had been summoned for the same reason to Delhi and also learned that similar incidence of theft have been reported earlier on this route. I have been following up with other jet officials (skdutta@jetairways.com, nkardassis@jetairways.com) from here in Patna also, but haven’ t heard anything so far from any one either from KTM or from jet offices.

Company: Jet Airways
Country: India
State: Bihar
City: Patna

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