Jet Airways
Pilferage & damage of bag

Dear Sir

I travelled from Mumbai to Bhuj on dated 13 Dec by Flight No 2049.There was pilferage from my bag eventhough it was locked. Lock was broken and inside pocket was cut. My purse was removed from the inside container (packet) of bag. There was 5000 INR Cash alongwith the Pendrive, which was stolen. When I found my bag at Airport at Bhuj, I immediately reported to ground staff who was present. She called her Manager, but nothing happened, they told that only bag will be replaced. I insisted for the Property Irregularity Report they have filled up after pressure from my end. I tried for FIR but I have not lodged till date because I was to report immediately at my workplace.

Next day they have sent a poor quality of bag to me which I returned and again today they sent bag but they demanded from me the Signed Property Irregularity Report, which I denied to give because they only want to give bag, not want to compensate full loss occurred to me.

I lost Rs 5000 USB Pendrive (4GB) Property damage (Bag was cut)

I think JET Airways Management should do the needful action immediately.

Regards

SKuma

Company: Jet Airways
Country: India
State: Gujarat
City: Kutch

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